Professional Certificate in Managing Conflict in the Workplace

Thursday, 19 February 2026 15:02:41

International applicants and their qualifications are accepted

Start Now     Viewbook

Overview

Overview

Conflict Management

is a crucial skill for any professional looking to improve their workplace relationships and productivity. This course is designed for managers and leaders who want to learn effective strategies for resolving conflicts and creating a positive work environment.

By understanding the root causes of conflict and learning how to communicate effectively, you can reduce tension and improve collaboration among team members.

Some key topics covered in this course include:

Active listening, assertive communication, and problem-solving techniques. You'll also learn how to handle difficult conversations and create a culture of respect and empathy in the workplace.

Whether you're dealing with a difficult employee or trying to improve your team's overall dynamics, this course will give you the tools and confidence you need to manage conflict effectively.

Take the first step towards creating a more harmonious and productive workplace. Explore our Professional Certificate in Managing Conflict in the Workplace today and start building a better work environment for everyone.

Conflict resolution is a vital skill for any professional, and our Professional Certificate in Managing Conflict in the Workplace can help you master it. By learning how to identify, analyze, and resolve conflicts effectively, you'll not only improve your relationships with colleagues but also enhance your overall job performance. This course offers key benefits such as increased productivity, reduced stress, and improved communication skills. With a strong foundation in conflict management, you'll be well-equipped to tackle challenging situations and advance your career. Our unique approach combines theoretical knowledge with practical tools and techniques, ensuring you're ready to apply your skills in real-world scenarios.

Entry requirements

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

• Effective Communication Skills
• Conflict Escalation Prevention
• Active Listening Techniques
• De-escalation Strategies
• Conflict Resolution Models
• Emotional Intelligence
• Cultural Competence in Conflict Management
• Power Dynamics in Conflict
• Communication Style Adaptation
• Conflict Resolution Tools and Resources

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): £140
2 months (Standard mode): £90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

Start Now

Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

Start Now

  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
  • Start Now
    •

Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about Professional Certificate in Managing Conflict in the Workplace

The Professional Certificate in Managing Conflict in the Workplace is a comprehensive program designed to equip individuals with the necessary skills and knowledge to effectively manage conflicts in a professional setting.
This certificate program focuses on teaching participants how to identify, analyze, and resolve conflicts in a constructive manner, promoting a positive and productive work environment.
Upon completion of the program, participants will be able to demonstrate their ability to manage conflicts in a way that minimizes disruption to the workplace and maintains a high level of employee engagement.
The duration of the program is typically 4-6 months, with a flexible learning schedule that allows participants to balance their work and personal responsibilities.
The Professional Certificate in Managing Conflict in the Workplace is highly relevant to various industries, including healthcare, finance, education, and government, where conflicts can arise due to differing opinions, cultural differences, or personal biases.
By acquiring the skills and knowledge necessary to manage conflicts effectively, participants can improve their relationships with colleagues, enhance their leadership skills, and contribute to a more harmonious and efficient work environment.
The program is designed to be industry-agnostic, making it accessible to professionals from diverse backgrounds and sectors.
The learning outcomes of the program include the ability to analyze conflicts, develop effective communication strategies, and implement constructive conflict resolution techniques.
Overall, the Professional Certificate in Managing Conflict in the Workplace is an excellent choice for individuals seeking to enhance their conflict resolution skills and become more effective leaders in their organizations.

Why this course?

Managing Conflict in the Workplace is a crucial skill for professionals in today's market, where workplace conflicts can have a significant impact on productivity, employee morale, and overall business success. According to a survey by the Chartered Institute of Personnel and Development (CIPD), 75% of employees have experienced conflict at work, with 45% reporting that it affects their well-being (CIPD, 2020).
Reasons for Conflict Percentage
Communication Breakdown 30%
Personality Clash 25%
Workload and Pressure 20%
Respect and Dignity 15%
Other 10%

Who should enrol in Professional Certificate in Managing Conflict in the Workplace?

Ideal Audience for Professional Certificate in Managing Conflict in the Workplace Organisations and individuals seeking to improve workplace relationships and productivity
Key Characteristics: Managers, HR professionals, team leaders, and employees in the UK who experience conflict on a regular basis, with 1 in 5 employees reporting workplace conflict (ACAS, 2020)
Industry Focus: Public sector, private sector, and not-for-profit organisations, including those in the UK's construction, finance, and healthcare industries
Learning Objectives: Develop effective conflict resolution skills, improve communication and relationships, and reduce workplace conflict and stress