Conflict Management
is a crucial skill for any team leader or professional looking to improve collaboration and productivity. This course is designed for managers and team members who want to learn effective strategies for resolving conflicts and creating a positive work environment.
By understanding the causes and consequences of conflict, learners will be able to identify and address issues before they escalate.
Through a combination of lectures, discussions, and group exercises, participants will gain practical skills in active listening, negotiation, and conflict resolution.
Learn how to create a culture of respect, empathy, and open communication in your team.
Take the first step towards building a more harmonious and successful team. Explore our Professional Certificate in Managing Conflict in Teams today!