Professional Certificate in Diversity and Inclusion in Hospitality

Thursday, 19 February 2026 13:38:04

International applicants and their qualifications are accepted

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Overview

Overview

Professional Certificate in Diversity and Inclusion in Hospitality


This program is designed for hospitality professionals who want to create a more inclusive environment for guests from diverse backgrounds.


By completing this certificate, you will gain the knowledge and skills to foster a culture of diversity, equity, and inclusion in your workplace.


Some key concepts include understanding microaggressions, unconscious bias, and effective communication strategies for diverse groups.

Develop your skills in creating a welcoming atmosphere, managing conflicts, and promoting diversity and inclusion initiatives.


Take the first step towards becoming a leader in diversity and inclusion in the hospitality industry.

Diversity and Inclusion is at the heart of this Professional Certificate in Diversity and Inclusion in Hospitality, where you'll learn to create a welcoming environment for guests from diverse backgrounds. By mastering the skills to break down barriers and foster inclusivity, you'll enhance your career prospects in the hospitality industry. This course offers unique features such as interactive workshops, real-world case studies, and expert guest lectures. You'll gain a deeper understanding of cultural competence, unconscious bias, and effective communication strategies. With this certificate, you'll be equipped to drive business growth and become a leader in promoting diversity and inclusion in the hospitality sector.

Entry requirements

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

• Cultural Competence in Hospitality
• Diversity and Inclusion Strategies
• Unconscious Bias and Microaggressions
• Language and Communication Barriers
• Disability and Accessibility in Hospitality
• LGBTQ+ Inclusion in the Workplace
• Ageism and Generational Differences
• Intersectionality and Multiple Identities
• Conflict Resolution and Mediation
• Creating Inclusive Menus and Products

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): £140
2 months (Standard mode): £90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about Professional Certificate in Diversity and Inclusion in Hospitality

The Professional Certificate in Diversity and Inclusion in Hospitality is a comprehensive program designed to equip hospitality professionals with the knowledge and skills necessary to create a diverse and inclusive work environment. This certificate program focuses on promoting diversity, equity, and inclusion in the hospitality industry, which is becoming increasingly important for businesses looking to attract and retain a diverse customer base.
By completing this program, learners will gain a deeper understanding of the importance of diversity and inclusion in the hospitality industry and how to implement inclusive practices in their daily work.
The program covers topics such as cultural competence, unconscious bias, and microaggressions, as well as strategies for creating a welcoming and inclusive environment for guests from diverse backgrounds.
The learning outcomes of this program include an understanding of the business case for diversity and inclusion, the ability to analyze and address biases in the workplace, and the skills to develop and implement inclusive policies and practices.
The duration of the program is typically 4-6 months, with learners completing a series of online modules and assignments.
The program is designed to be flexible and accessible, with learners able to complete the coursework at their own pace.
The Professional Certificate in Diversity and Inclusion in Hospitality is highly relevant to the hospitality industry, as businesses look to attract and retain a diverse customer base.
By completing this program, learners will gain a competitive edge in the job market and be better equipped to create a diverse and inclusive work environment that benefits both employees and customers.
The program is also relevant to industry leaders and managers who want to develop their skills in diversity and inclusion and create a more inclusive culture within their organization.

Why this course?

Diversity and Inclusion in Hospitality: A Growing Industry Need In today's market, the hospitality industry is becoming increasingly diverse, with a growing demand for inclusive workplaces. According to a survey by the UK's Chartered Institute of Personnel and Development (CIPD), 75% of employers believe that diversity and inclusion are essential for business success. Moreover, a report by the Centre for Progressive Policy found that UK businesses with diverse workforces are more likely to outperform their competitors.
Industry Need Statistics
Employer diversity 75% of employers believe that diversity and inclusion are essential for business success (CIPD, 2022)
Diverse workforces UK businesses with diverse workforces are more likely to outperform their competitors (Centre for Progressive Policy, 2020)
Training and development 90% of employers believe that training and development programs are essential for improving diversity and inclusion (CIPD, 2022)

Who should enrol in Professional Certificate in Diversity and Inclusion in Hospitality?

Diversity and Inclusion in Hospitality Ideal Audience
Professionals working in the hospitality industry, particularly those in management and leadership roles, are the primary target audience for this certificate. They are likely to be interested in learning about diversity and inclusion strategies to create a welcoming environment for guests from diverse backgrounds.
According to a survey by the UK's Hospitality Industry Association, 75% of UK hospitality businesses reported experiencing diversity and inclusion issues in 2020, highlighting the need for professionals in this field to develop their skills. This certificate is also suitable for individuals who want to transition into a role in hospitality and want to demonstrate their commitment to diversity and inclusion.
The certificate is designed to be completed by individuals who have a basic understanding of hospitality operations and are looking to enhance their knowledge of diversity and inclusion principles and practices. By the end of the certificate program, learners will be able to apply diversity and inclusion strategies to improve the guest experience and contribute to a more inclusive work environment.