Professional Certificate Course in Skills for Working in BusinessAdministration and Customer Service Industries

Friday, 20 February 2026 07:43:30

International applicants and their qualifications are accepted

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Overview

Overview

Business Administration

is a dynamic field that requires skills in customer service, communication, and problem-solving. This Professional Certificate Course is designed for individuals who want to work in business administration and customer service industries.
Gain essential skills in areas such as customer relationship management, team management, and data analysis. Learn how to effectively communicate with customers, manage conflicts, and provide excellent customer service.
Develop your career with this comprehensive course, which covers topics like business etiquette, time management, and leadership skills. You'll be equipped to succeed in a variety of roles, from administrative assistants to customer service representatives.

Take the first step towards a successful career in business administration and customer service. Explore this course further to learn more about our program and how it can help you achieve your career goals.

BusinessAdministration professionals and customer service specialists can enhance their skills with our Professional Certificate Course in Skills for Working in BusinessAdministration and Customer Service Industries. This comprehensive course offers business administration students and professionals the opportunity to gain essential knowledge and skills in areas such as communication, time management, and customer relations. Upon completion, graduates can expect business administration career opportunities in various industries, including finance, human resources, and marketing. The course also provides a solid foundation for a career in customer service, with a focus on providing exceptional customer experiences.

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

• Effective Communication Skills
• Time Management and Organization
• Customer Relationship Management
• Conflict Resolution and Negotiation
• Business Etiquette and Professionalism
• Data Entry and Record Keeping
• Microsoft Office Suite (Word, Excel, PowerPoint)
• Customer Service Standards and Procedures
• Sales and Marketing Principles
• Business Administration and Operations Management

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): £140
2 months (Standard mode): £90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about Professional Certificate Course in Skills for Working in BusinessAdministration and Customer Service Industries

The Professional Certificate Course in Skills for Working in Business Administration and Customer Service Industries is designed to equip learners with the necessary skills to excel in these fields.
This course focuses on developing essential skills such as communication, teamwork, time management, and problem-solving, which are highly valued in business administration and customer service industries.
Upon completion of the course, learners can expect to gain a deeper understanding of business administration principles, including human resources management, marketing, and finance.
Additionally, learners will develop strong customer service skills, including conflict resolution, customer relationship management, and sales techniques.
The course duration is typically 12 weeks, with learners expected to dedicate around 10 hours per week to study and complete assignments.
Industry relevance is a key aspect of this course, as it provides learners with the skills and knowledge required to succeed in business administration and customer service roles.
Many organizations recognize the value of this course, and it is often recommended as a prerequisite for entry-level positions in these fields.
By completing this course, learners can enhance their career prospects and increase their earning potential in business administration and customer service industries.
The course is delivered online, making it accessible to learners from all over the world.
Learners can expect to receive support from experienced instructors and peers, as well as access to a range of resources and tools to help them succeed.
Overall, the Professional Certificate Course in Skills for Working in Business Administration and Customer Service Industries is an excellent choice for anyone looking to launch or advance their career in these fields.

Why this course?

Professional Certificate Course in Skills for Working in Business Administration and Customer Service Industries holds immense significance in today's market. According to a recent survey by the Chartered Institute of Personnel and Development (CIPD), 75% of employers in the UK believe that employees need to develop new skills to remain employable (Source: CIPD, 2022). This highlights the importance of acquiring skills relevant to the business administration and customer service industries. | Industry | Number of Jobs | Growth Rate | | --- | --- | --- | | Business Administration | 1,400,000 | 3.4% | | Customer Service | 2,500,000 | 4.2% |

Who should enrol in Professional Certificate Course in Skills for Working in BusinessAdministration and Customer Service Industries?

Individuals seeking to upskill in Business Administration and Customer Service industries are ideal candidates for our Professional Certificate Course.
With over 4.9 million people employed in the UK's customer service sector, this course is particularly relevant to those looking to enhance their skills in this field. In fact, a recent survey by the Chartered Institute of Personnel and Development found that 75% of employers believe that customer service skills are essential for success in the industry.
Those working in related fields such as sales, marketing, or human resources may also benefit from this course, as it provides a comprehensive understanding of business administration and customer service principles. By the end of the course, learners will have gained the skills and knowledge needed to excel in their chosen career path and contribute to the success of their organization.