Level 3 Diploma in Retail Skills (Sales Professional)

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International applicants and their qualifications are accepted.

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Level 3 Diploma in Retail Skills (Sales Professional)

Overview

The Level 3 Diploma in Retail Skills (Sales Professional) (QCF) is designed to provide learners with the knowledge and skills necessary to succeed in a sales-focused role within the retail industry. This course covers various aspects of sales and customer service, including effective communication, product knowledge, sales techniques, and building customer relationships. Learners will develop a strong understanding of customer needs, how to identify sales opportunities, and how to provide exceptional service to drive sales and enhance customer satisfaction. The course also emphasizes the importance of teamwork, personal development, and professionalism in a retail sales environment. Graduates will be equipped with the skills and confidence to pursue careers as sales professionals in a range of retail settings, such as department stores, specialty shops, and online retailers.

Supercharge your sales career with the Level 3 Diploma in Retail Skills (Sales Professional) (QCF). This comprehensive course is designed to equip aspiring sales professionals with the skills and knowledge needed to excel in the dynamic retail industry. Dive into key sales techniques, customer relationship management, product knowledge, and effective communication strategies. Through practical training and real-world scenarios, you'll develop a deep understanding of the sales process and build strong customer relationships. Our experienced instructors provide personalized guidance, ensuring your success in examinations and practical assessments. Upon completion, you'll be equipped to pursue rewarding careers as a sales executive, retail sales manager, or account manager. Stay ahead of the competition and unlock endless possibilities in the sales field with the Level 3 Diploma in Retail Skills (Sales Professional) (QCF). Enroll today and embark on a successful sales career journey.

Entry requirements

Educational Background:

  • Previous Qualification: Applicants should have successfully completed a Level 2 qualification (e.g., GCSEs, Level 2 Certificate, Diploma) or hold an equivalent credential. Higher qualifications are also accepted.

    OR
  • Relevant Experience: Candidates with over 1 year of professional experience in their respective industry are encouraged to apply, as their practical knowledge is highly valued.

Age Requirement:

  • Minimum Age: Applicants must be 16 years or older. This program is designed to support both recent school leavers and those with some professional experience in advancing their careers.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

Mandatory Group A
- Work effectively and support others in a retail organisation

Optional Group B
- Audit stock levels and stock inventories in a retail environment
- Source required goods and services in a retail environment
- Monitor and help improve food safety in a retail environment
- Manage staff to receive goods in a retail environment
- Organise and monitor the storage of stock in a retail environment
- Maintain the availability of goods on display in a retail environment to promote sales
- Manage the payment transaction process in a retail environment
- Help customers to choose alcoholic beverages in a retail environment
- Help customers to choose specialist products in a retail environment
- Deputise for the leader of a retail team
- Contribute to the continuous improvement of retail operations within own area of responsibility
- Manage the prevention of wastage and loss in a retail environment
- Produce staffing schedules to help a retail team to achieve its targets
- Monitor and support secure payment point use during trading hours

Optional Group C
- Hand-process fish in a retail environment
- Process greengrocery products for sale in a retail environment
- Finish meat products by hand in a retail environment
- Organise own work to meet a dough production schedule a retail environment
- Select, weigh and measure bakery ingredients
- Hand-divide, mould and shape fermented dough
- Maintain foods safety while working with food in a retail environment
- Pick products in a retail environment to fulfil customer orders
- Check stock levels and sort out problems with stock levels in a retail environment
- Maintain moisture levels for crops or plants
- Provide nutrients to crops or plants
- Remove unwanted plant growth to maintain development
- Identify and report the presence of pests, diseases and disorders
- Finish bake-off food products in a retail environment
- Glaze, coat or decorate bake-off products for sale in a retail environment
- Demonstrate products to customers in a retail environment
- Provide a bra fitting service in a retail environment
- Advise customers on the fixing and care of tiles
- Cash up in a retail environment
- Promote a retail store’s credit card to customers in a retail environment
- Provide service to customers in a dressing room in a retail environment
- Promote food or drink products by offering samples to customers
- Help customers to apply for a retail store’s credit card and associated insurance products
- Help customers to choose delicatessen products in a retail environment
- Portion delicatessen products to meet customer requirements in a retail environment
- Merchandise plants and other relevant products
- Demonstrate make-up and skincare products to customers at a beauty counter in a retail environment
- Operate a customer record card system on a beauty counter in a retail environment
- Organise the delivery of reliable customer service
- Improve the customer relationship
- Work with others to improve customer service
- Monitor and solve customer service problems
- Promote continuous improvement

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:

6 months: GBP £1250
9 months: GBP £950
This programme does not have any additional costs.
The fee is payable in monthly, quarterly, half yearly instalments.
You can avail 5% discount if you pay the full fee upfront in 1 instalment

Payment plans

6 months - GBP £1250

● Payment option (a): GBP £416 x 3 monthly instalments
● Payment option (b): GBP £1187.50 x 1 instalment (We offer 5% bursary on total fee for students opting to pay in full)

9 months - GBP £950

● Payment option (c): GBP £190 x 5 monthly instalments
● Payment option (d): GBP £475 x 2 quarterly instalments
● Payment option (e): GBP £902.50 x 1 instalment (We offer 5% bursary on total fee for students opting to pay in full)

Our course fee is upto 40% cheaper than most universities and colleges.

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Accreditation

This is a bespoke qualification, exclusively awarded by the London School of International Business (LSIB), designed to meet industry-specific needs.

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  • 1. Complete the online enrolment form and Pay enrolment fee of GBP £10.
  • 2. Wait for our email with course start dates and fee payment plans. Your course starts once you pay the course fee.
  • Apply Now

Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@LSIB.co.uk

+44 (0) 20 3608 0144



Career path

Upon completing the Level 3 Diploma in Retail Skills (Sales Professional) (QCF), graduates can pursue various career paths in the retail industry. Some potential career options include:

1. Sales Associate: Graduates can start their career as sales associates in retail stores, where they assist customers, handle sales transactions, and provide excellent customer service.

2. Retail Sales Representative: With their comprehensive sales skills and product knowledge, graduates can work as sales representatives for specific brands or manufacturers, promoting and selling their products in retail stores or through direct sales.

3. Account Manager: Graduates can advance to roles such as account managers, where they manage relationships with key clients, negotiate sales agreements, and ensure customer satisfaction.

4. Retail Supervisor: As graduates gain experience, they can move into supervisory or team leader positions, overseeing sales teams, coordinating daily operations, and driving sales targets.

5. Retail Store Manager: With further experience and qualifications, graduates can aspire to become store managers, responsible for overall store operations, staff management, inventory control, and driving profitability.

6. Retail Trainer or Consultant: Graduates can explore opportunities in training and consultancy, sharing their expertise in sales and customer service with other retail professionals or businesses.

7. Entrepreneurship: Graduates may choose to start their own retail business, leveraging their sales skills and industry knowledge to establish and manage their own retail enterprise.

It's important to note that specific career paths may vary based on individual interests, experience, and additional qualifications.

Key facts about Level 3 Diploma in Retail Skills (Sales Professional)

- Develop Essential Sales Skills: Enhance your sales proficiency with strategic techniques, customer engagement, and negotiation expertise.
- Industry-Relevant Curriculum: Gain practical knowledge aligned with the dynamic retail landscape and emerging trends.
- Career Advancement: Elevate your employability with sought-after sales skills, opening doors to diverse job opportunities.
- Hands-On Learning: Apply theory through practical scenarios, role-playing, and real-world sales simulations.
- Customer-Centric Approach: Learn to understand and cater to customer needs effectively, building lasting relationships.
- Accredited Qualification: Earn a recognized Level 3 diploma, boosting your credibility and professional standing.
- Flexible Learning: Study online at your pace, making education fit seamlessly into your schedule.
- Join a Thriving Industry: Contribute to the retail sector's growth and drive business success with exceptional sales expertise.

Enroll now and embark on a rewarding journey toward becoming a skilled and influential retail sales professional.
 

Why this course?

The "Level 3 Diploma in Retail Skills (Sales Professional) (QCF)" is essential for aspiring sales professionals looking to excel in the competitive retail industry. This course equips you with vital sales techniques, customer engagement strategies, and negotiation skills, making you a sought-after asset in the retail sector. By gaining in-depth knowledge of sales processes and customer-centric approaches, you'll enhance your career prospects and stand out to employers. This diploma provides a recognized qualification, boosting your credibility and employability. Enroll now to seize the opportunity for career growth, contribute to retail success, and become a proficient sales professional.

Who should enrol in Level 3 Diploma in Retail Skills (Sales Professional)?

The Level 3 Diploma in Retail Skills (Sales Professional) (QCF) is designed for individuals who aspire to excel in a sales career within the retail industry. This course is ideal for current sales professionals looking to enhance their skills, as well as individuals seeking to enter the sales field. Whether you're a sales representative, retail associate, or someone with a passion for customer engagement, this diploma will equip you with the necessary skills and knowledge to succeed. By enrolling in this program, you'll learn key sales techniques, customer relationship management, product knowledge, and effective communication strategies. Upon completion, you'll be prepared to pursue various sales roles within the retail industry, such as sales executive, retail sales manager, or account manager. Take a significant step towards a successful sales career by enrolling in the Level 3 Diploma in Retail Skills (Sales Professional) (QCF) today.