Extended Undergraduate Certificate in Skills for Working in BusinessAdministration and Customer Service Industries

Friday, 20 February 2026 22:36:40

International applicants and their qualifications are accepted

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Overview

Overview

Extended Undergraduate Certificate in Skills for Working in Business Administration and Customer Service Industries


This program is designed for individuals seeking to develop skills in business administration and customer service industries.


It aims to equip learners with essential knowledge and skills to excel in these fields.


Some key areas of focus include business operations, customer relations, and communication.


Business Administration is a critical component of this program, covering topics such as management, finance, and marketing.


Customer Service skills are also emphasized, including conflict resolution and customer engagement.


By the end of this program, learners will have gained the necessary skills to succeed in business administration and customer service industries.


Take the first step towards a successful career in business administration and customer service by exploring this Extended Undergraduate Certificate program further.

Extended Undergraduate Certificate in Skills for Working in Business Administration and Customer Service Industries is designed to equip students with the essential skills required to excel in the dynamic business administration and customer service industries. This course offers a unique blend of theoretical knowledge and practical experience, allowing students to develop a comprehensive understanding of business administration and customer service principles. Upon completion, students can expect to gain transferable skills that are highly valued by employers, including communication, problem-solving, and time management skills. With a strong focus on industry-specific knowledge, this course provides students with a competitive edge in the job market, leading to exciting career prospects in fields such as human resources, marketing, and operations management.

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

• Communication Skills for Effective Customer Service
• Business Administration and Organizational Behaviour
• Time Management and Productivity in a Fast-Paced Work Environment
• Customer Relationship Management and Retention Strategies
• Data Analysis and Interpretation for Business Decision Making
• Leadership and Team Management in a Customer-Focused Industry
• Conflict Resolution and Negotiation Techniques in Customer Service
• Business Etiquette and Professionalism in the Workplace
• Marketing Principles for Small Businesses and Start-Ups
• Financial Management and Budgeting for Small Business Owners

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): £175
2 months (Standard mode): £150

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about Extended Undergraduate Certificate in Skills for Working in BusinessAdministration and Customer Service Industries

The Extended Undergraduate Certificate in Skills for Working in Business Administration and Customer Service Industries is a postgraduate qualification designed to equip students with the necessary skills to succeed in the business administration and customer service sectors. This course is ideal for individuals who have completed their undergraduate degree and wish to enhance their employability in the business world. The program focuses on developing essential skills such as business administration, customer service, and communication, which are highly valued by employers in these industries. Upon completion of the course, students can expect to gain a range of learning outcomes, including the ability to analyze business information, develop effective marketing strategies, and provide exceptional customer service. These skills are highly relevant to the business administration and customer service industries, where effective communication and problem-solving are crucial. The duration of the Extended Undergraduate Certificate in Skills for Working in Business Administration and Customer service is typically one year full-time or two years part-time. This allows students to balance their studies with work or other commitments, making it an accessible option for those looking to upskill or reskill. The course is designed to be industry-relevant, with a focus on the latest trends and best practices in business administration and customer service. Students will have the opportunity to engage with industry experts, participate in work placements, and complete a final project that showcases their skills and knowledge. By completing the Extended Undergraduate Certificate in Skills for Working in Business Administration and Customer Service Industries, students can enhance their career prospects and advance their careers in the business world. The course is an excellent option for those looking to transition into a new role or advance their existing career.

Why this course?

Extended Undergraduate Certificate in Skills for Working in Business Administration and Customer Service Industries holds immense significance in today's market. With the UK's economy heavily reliant on services, the demand for skilled professionals in business administration and customer service is on the rise. According to a report by the Chartered Institute of Personnel and Development (CIPD), the number of employees in the UK's service sector has increased by 14% since 2010, with an estimated 22.1 million people employed in this sector (Source: CIPD, 2020).
Year Percentage Increase
2010 10%
2015 12%
2020 14%

Who should enrol in Extended Undergraduate Certificate in Skills for Working in BusinessAdministration and Customer Service Industries?

Ideal Audience for Extended Undergraduate Certificate in Skills for Working in Business Administration and Customer Service Industries Are you a recent graduate looking to kick-start your career in business administration or customer service? With the UK's customer service industry projected to grow by 7% annually (Source: Office for National Statistics), this certificate can help you stay ahead of the curve.
Demographics Our ideal learners are typically individuals aged 18-30, with a strong interest in business administration and customer service. According to a survey by the Chartered Institute of Personnel and Development, 60% of young people in the UK are looking to pursue a career in customer-facing roles.
Skills and Experience Learners should have a good understanding of business administration principles, as well as excellent communication and interpersonal skills. Many of our learners have prior experience in customer-facing roles, but this is not a requirement. Our flexible learning approach allows you to study at your own pace, making it accessible to those with varying levels of experience.
Career Goals Upon completion of the certificate, learners can expect to progress into roles such as customer service manager, business administration assistant, or operations coordinator. With the UK's customer service industry expected to continue growing, this certificate can provide a solid foundation for a successful career in business administration and customer service.

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