Extended Professional Certificate in Skills for Working in BusinessAdministration and Customer Service Industries

Friday, 20 February 2026 16:05:23

International applicants and their qualifications are accepted

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Overview

Overview

Business Administration

is a vital component of many industries, and having the right skills is essential for success.

The Extended Professional Certificate in Skills for Working in Business Administration and Customer Service Industries is designed for individuals who want to enhance their knowledge and skills in this area.

Gain a competitive edge in the job market by learning how to effectively manage and support businesses, as well as provide top-notch customer service.

Through this program, you'll learn how to:

manage administrative tasks, handle customer complaints, and develop effective communication skills.

Develop the skills you need to succeed in business administration and customer service industries.

Take the first step towards a rewarding career in business administration and customer service.

BusinessAdministration is the backbone of any successful organization, and our Extended Professional Certificate in Skills for Working in BusinessAdministration and Customer Service Industries is designed to equip you with the necessary tools to excel in this field. By mastering key skills such as communication, time management, and problem-solving, you'll be well on your way to a rewarding career in business administration. With businessadministration as your foundation, you'll also gain expertise in customer service, enabling you to provide exceptional support to clients and colleagues alike. Upon completion, you'll enjoy businessadministration career prospects and a competitive salary.

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

• Effective Communication Skills in Business Administration and Customer Service
• Time Management and Productivity in a Fast-Paced Work Environment
• Customer Relationship Management and Building Customer Loyalty
• Conflict Resolution and Negotiation Techniques in Business
• Data Analysis and Interpretation for Business Decision Making
• Business Etiquette and Professionalism in Customer Service
• Leadership and Team Management in a Business Administration Context
• Customer Service Standards and Quality Assurance
• Business Planning and Strategy Development for Customer Service
• Digital Communication and Social Media in Customer Service

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): £175
2 months (Standard mode): £150

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about Extended Professional Certificate in Skills for Working in BusinessAdministration and Customer Service Industries

The Extended Professional Certificate in Skills for Working in Business Administration and Customer Service Industries is a comprehensive program designed to equip learners with the necessary skills to excel in these fields.
This certificate program focuses on developing essential skills such as communication, teamwork, time management, and problem-solving, which are crucial for success in business administration and customer service industries.
Upon completion of the program, learners can expect to gain knowledge and skills in areas such as customer service management, business operations, and organizational behavior.
The duration of the program is typically 12-18 months, depending on the learner's prior experience and the pace of study.
The program is highly relevant to the business administration and customer service industries, as it provides learners with the skills and knowledge required to succeed in these fields.
Learners who complete the program can expect to gain a competitive edge in the job market, as they will possess the skills and knowledge required to excel in business administration and customer service roles.
The program is designed to be flexible, allowing learners to study at their own pace and on their own schedule.
The Extended Professional Certificate in Skills for Working in Business Administration and Customer Service Industries is a valuable investment for individuals looking to advance their careers in these fields.
By completing this program, learners can expect to increase their earning potential, improve their job satisfaction, and achieve their career goals.
The program is also highly relevant to professionals who are looking to transition into business administration and customer service roles, as it provides them with the necessary skills and knowledge to succeed in these fields.
Overall, the Extended Professional Certificate in Skills for Working in Business Administration and Customer Service Industries is a valuable resource for anyone looking to develop the skills and knowledge required to succeed in these fields.

Why this course?

Extended Professional Certificate in Skills for Working in Business Administration and Customer Service Industries holds immense significance in today's market. According to a recent survey by the Chartered Institute of Personnel and Development (CIPD), 75% of employers in the UK believe that employees need to develop new skills to remain employable (Source: CIPD, 2022). This highlights the importance of acquiring specialized skills in business administration and customer service.
Skills Percentage
Communication 80%
Problem-Solving 70%
Time Management 60%

Who should enrol in Extended Professional Certificate in Skills for Working in BusinessAdministration and Customer Service Industries?

Primary Keyword: Extended Professional Certificate in Skills for Working in BusinessAdministration and Customer Service Industries Ideal Audience:
Individuals seeking to upskill or reskill in business administration and customer service roles, particularly those in the UK, where the sector employs over 4.8 million people (Source: ONS, 2022) are likely to benefit from this certificate. These include:
Recent graduates looking to enter the workforce or those seeking career progression in industries such as finance, retail, and hospitality, where excellent customer service skills are essential.
Professionals looking to enhance their skills in areas like communication, problem-solving, and time management will find this certificate valuable in achieving their career goals and staying competitive in the job market.