1. Introduction to Warehouse Management: An overview of the role and importance of warehouse management in supply chain operations.
2. Warehouse Operations and Processes: Understanding the various functions and processes involved in warehouse operations, including receiving, storage, order picking, packing, and shipping.
3. Inventory Management: Techniques and strategies for effective inventory management, including inventory control systems, stock replenishment, cycle counting, and handling perishable goods.
4. Warehouse Layout and Design: Principles of warehouse layout and design, space optimization, and the use of equipment and technology to enhance efficiency.
5. Warehouse Safety and Security: Understanding safety regulations and best practices in the warehouse environment, including occupational health and safety, risk assessment, and security measures.
6. Warehouse Performance Measurement: Key performance indicators (KPIs) for evaluating warehouse performance, measuring productivity, and continuous improvement.
7. Warehouse Information Systems: Introduction to warehouse management systems (WMS) and other software applications used for inventory tracking, order processing, and data analysis.
8. Logistics and Supply Chain Management: An overview of logistics and supply chain management concepts, including transportation, procurement, and demand forecasting.
9. Team Management and Leadership: Developing effective leadership and communication skills to manage warehouse personnel, including hiring, training, and performance evaluation.
10. Customer Service in Warehouse Management: Understanding the importance of customer service in warehouse operations, managing customer expectations, and resolving customer issues.
11. Industry Regulations and Compliance: Familiarization with industry regulations, compliance requirements, and ethical considerations in warehouse management.
12. Emerging Trends in Warehouse Management: Exploring the latest trends and technologies in warehouse management, such as automation, robotics, and data analytics.
The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.