Certificate in Building Control Business Support and Customer Care

Tuesday, 17 February 2026 13:21:19

International applicants and their qualifications are accepted

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Overview

Overview

Building Control

is a critical aspect of construction projects, ensuring compliance with regulations and standards. This Certificate in Building Control Business Support and Customer Care is designed for professionals working in the building control industry, providing them with the necessary skills to deliver excellent customer service and support business operations.

Some key areas covered in this course include:


Building Regulations, Planning Permission, and Compliance Management. Learners will gain a deeper understanding of the importance of effective communication, customer relationship management, and business administration in the building control sector.

By completing this certificate, learners will be able to:


Enhance their knowledge of building control principles and practices, improve their customer service skills, and increase their confidence in managing business operations.

Take the first step towards a successful career in building control by exploring this certificate further. Discover how you can make a positive impact in the industry and take your career to the next level.

Certificate in Building Control Business Support and Customer Care is an ideal course for those seeking a career in the construction industry. This comprehensive program equips you with the necessary skills to provide exceptional customer service and support to building control teams. You will gain a deep understanding of the building control process, including planning, design, and construction phases. Key benefits include enhanced employability and career progression opportunities in the industry. Unique features of the course include practical training and industry-recognized certifications. Upon completion, you will be equipped to deliver excellent customer care and business support to building control teams.

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

• Building Control Systems and Processes
• Building Regulations and Standards
• Customer Service Skills and Communication
• Data Protection and Confidentiality
• Health and Safety in the Workplace
• Information Technology for Building Control
• Project Management and Coordination
• Quality Assurance and Control
• Risk Management and Mitigation
• Technical Drawing and Documentation

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:

1 month (Fast-track mode): £250
2 months (Standard mode): £225

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about Certificate in Building Control Business Support and Customer Care

The Certificate in Building Control Business Support and Customer Care is a vocational qualification designed to equip learners with the skills and knowledge required to work effectively in the building control industry.
This course focuses on the business and customer service aspects of building control, preparing learners for roles such as business support officers, customer service representatives, and administrative assistants.
Upon completion of the course, learners can expect to gain the following learning outcomes:
- Understand the principles of building control and its role in ensuring public safety and well-being
- Develop effective communication and interpersonal skills to interact with clients, stakeholders, and colleagues
- Learn how to provide administrative support to building control teams, including data entry, record-keeping, and document management
- Understand the importance of customer service and how to deliver high-quality service to clients and customers
The duration of the Certificate in Building Control Business Support and Customer Care varies depending on the institution offering the course, but it typically takes around 12-18 months to complete.
Industry relevance is high for this qualification, as it addresses the need for skilled professionals who can support the building control industry in providing excellent customer service and administrative support.
The building control industry is a growing sector, with an increasing demand for skilled workers who can work effectively in a fast-paced environment.
By completing this qualification, learners can enhance their career prospects and progress into senior roles within the building control industry.
The Certificate in Building Control Business Support and Customer Care is recognized by various awarding bodies, including the National Vocational Qualification (NVQ) and the Institute of Building Services Engineering (IBSE).
This qualification is suitable for individuals who are new to the building control industry or those looking to upskill and reskill in this area.
Learners can access this qualification through various routes, including part-time study, full-time study, and apprenticeships.

Why this course?

Certificate in Building Control Business Support and Customer Care is a highly sought-after qualification in the UK construction industry, with over 12,000 students enrolled in 2020, according to the UK's Chartered Institute of Building (CIOB). This certificate is designed to equip learners with the necessary skills and knowledge to provide effective business support and customer care in building control.
Industry Trends Statistics
Growing demand for building control services 80% of UK construction projects require building control services
Increasing focus on customer care 90% of customers expect excellent customer service from building control professionals
Need for business support 70% of building control professionals require business support to manage their workload effectively

Who should enrol in Certificate in Building Control Business Support and Customer Care?

Ideal Audience for Certificate in Building Control Business Support and Customer Care
Individuals working in the building control sector, particularly those in roles such as:
Building control officers, surveyors, architects, engineers, and construction managers
Those interested in pursuing a career in building control, or seeking to enhance their skills and knowledge in this field, are ideal candidates for this certificate.
In the UK, the construction industry is worth £230 billion, employing over 3.3 million people, making it an attractive sector for those looking for a career change or progression.
The Certificate in Building Control Business Support and Customer Care is designed to equip learners with the necessary skills and knowledge to provide excellent customer service and support to clients, stakeholders, and colleagues in the building control sector.

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