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Strategies | Statistics |
---|---|
1. Personalized Guest Experience | 85% of guests are more likely to return to a hotel that offers personalized experiences. |
2. Embrace Technology | 60% of travelers prefer hotels that offer mobile check-in and keyless entry. |
3. Sustainability Initiatives | 72% of travelers are more likely to choose a hotel with sustainable practices. |
4. Employee Training and Development | Hotels that invest in employee training see a 24% increase in customer satisfaction. |
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Source: Data compiled from industry reports and surveys.